Shipping policy
Where do you ship?
We currently ship Canada-wide. No matter where you're located, Blanc will deliver right to your doorstep.
How long does delivery take?
Our flagship sofas are made-to-order and dispatch within 6 weeks or less.
Is delivery free?
Delivery is free for residents of the Lower Mainland, British Columbia.
For all other regions, shipping is calculated at checkout based on location.
Do you offer white glove or in-home assembly?
We currently offer White Glove Delivery exclusively for residents of British Columbia. This premium service includes delivery to your home, placement in your room of choice, unpacking, and removal of all packaging materials.
Rest of Canada
White Glove Delivery will be available soon for customers across the rest of Canada. We’ll update this section as soon as the service is launched in your area.
Shipping Damages
All Blanc products are thoroughly inspected before leaving our facility. Once your order is handed over to a third-party carrier, we are not liable for any damage, loss, or delays that occur during transit.
- Customers must inspect all items upon delivery.
- Any visible damage must be documented with photographs and reported to both Blanc Living and the carrier within 48 hours of receipt so that a claim can be filed.
- Failure to report damages within this window may result in denial of the claim.
Measuring & Access Requirements
It is the customer’s responsibility to ensure that purchased furniture will fit through all doorways, elevators, hallways, and into the intended room.
- Please measure twice to confirm accessibility before placing your order.
- If completed furniture requires alterations due to size restrictions, all associated costs will be substantial and will be the customer’s responsibility.